So you got home after a hard day at work, and the idea of preparing a meal for the family makes you groan. Luckily there are a few pizza places in town that offer delivery service. After talking with everyone to find out what type and how many pies you need to order, you place the call and wait. When the delivery person shows up, you pull out your cash or card and pay for the meal. Then you hesitate and consider how much, or if, you should give the driver a tip. The restaurant already tacked on a delivery fee, is it really necessary to tip? Before you let this person walk away, consider the following.
Delivery Fees Go to the Restaurant
No matter how much of a delivery fee the restaurant tacks on, this money does not go to the driver. While you may think this is an unfair way to make more money, it really isn't. If the business did not offer delivery, they would not have to pay drivers, purchase special insurance, or pay for mileage and wear and tear on the vehicles. All these costs need to be recouped somehow.
Drivers Rely on Tips
Just as a waitress relies on tips, so do delivery drivers. In many states, employees who normally earn tips are not paid at the minimum wage rates. Without tips, these workers will not make enough money to pay their bills and will need to look for another job. If all the drivers do this, you will never have a pizza delivered again. If only some of the drivers do this, you will end up eating cold pizza more often than not. Drivers go out in all kinds of weather and do work hard to make sure you get a nice, hot pizza when you want it.
You may think that because the pizza got to you later than you were told or expected that the driver does not deserve a tip. While bad service is a good reason for not tipping, make sure the issue was with the driver. It could be that the restaurant got very busy and all orders were taking longer than expected. If your pies are still piping hot, you can be sure the driver was not the reason for the delay. Perhaps someone wrote down the wrong address, and the driver has been to a different house or driving around looking for yours. Quite often the driver will apologize and mention this to you; again it is hot the driver's fault. It is also possible that YOU gave the wrong address or that the light was not turned on so the driver could see your house number.
Do not just assume that the driver was goofing around and just didn't get your order to you on time. Unless the pie is cold or the toppings have all slid off and there is no apology or explanation, some type of tip should be offered, even if it is not a big one.
If you plan on ordering pizza delivery on a regular basis from the same place, be sure to think hard about skipping a tip. The drivers talk with each other and remember who tips and who doesn't. If you habitually skip the tip, you may end up with cold pizzas all the time.